The rising awareness of the climate crisis as well as the arrival of the pandemic has powerfully altered our ways of seeing and understanding the ways we interact with each other and our environments. It is a time of blurred lines—between work and leisure, urban and rural, global and local. These trends are nothing new. The crises has, if anything, accelerated developments which have been ongoing for some time.

Our design lab has realised 12 Kizashi as a result of the pandemic, each describing lines blurring in society.

This set of Kizashi differs from previous Kizashi as the pandemic has caused an acceleration in changes of values and behaviour. There are constant new developments which means these Kizashi need to be revised regularly.

We will publish additional content and insights which you can find here.

1. The value of essential

The changing boundaries of what people consider essential.


2. An automated world loses empathy

Automation prompts a consideration of the value of empathy.


3. Curiosity towards sustainable futures

Direct evidence of how their lifestyles affect the environment is making people wonder how they could make a positive difference.


4. Virtual freedom

Reversing the order of virtual and physical.


5. Rising fear of freedom

Reversing the order of virtual and physical.


6. Flexible, digital work life

New working styles will make time and distance flexible.


7. Re-placing places

Space is released from a fixed purpose, and experiments to switch functions take place in cities and suburbs, offices and homes. Success depends on how well the resources of the city or region can enable citizens to design their own places and times.


8. Transition to a contactless world

A contactless city is accessible beyond humans.


9. Education in the digital age

Digital technology breaks traditional education and creates new educational disparity.


10. Not safe unless hygienic

Rapid increase in hygiene literacy and people’s hypersensitivity towards re-shaping services.


11. DIO (Do It Ourselves) resilience

Decentralised resilience using citizen power and enterprise responsiveness will be the strength of the city in the future.


12. Dancing with data

Data literacy and interpretation will shape the relationship between people and authorities.



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